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Online Remittance Guidelines
 
In order to comply with United Kingdom, anti-money laundering regulations, we are obliged to verify customers' correct name and address details. The requirement to "know your customer" applies to money transfer businesses. We do not reveal customer information to external organisations, unless specifically authorised by customers or as required by law. Your data is kept confidential.

Obtaining documents applies to sending a remittance; we currently ask for name verification identification for £650 and above. However, we only need to verify these details once; subsequent transactions can be undertaken without this formality. The following is our compliance summary:
  • Bilex Money allows its customers to send at their convenience up to a maximum amount of £650.00 (including commission) without any identification requirements.
  • For any transaction beyond £ 650.00 a valid form of Identification will be required. Valid IDs in the United Kingdom are passport, UK driving license, EEA National ID card, and WRS ID card.
  • A Proof of Identification will be required for multiple transactions totalling £ 1,000.00 and above.
  • For any transaction equalling £ 5,000.00 or beyond, a copy of Customer Identification as well as a Proof of Address will be requisite.
To verify 'Name', we ask for ONE of the following documents:
  • Valid Passport
  • Current UK photo-card Driving Licence (if not used for evidence of address)
  • Current full UK Driving Licence (old version but not old style provisional licences) (if not used for evidence of address)
  • Benefit book or original notification letter from Benefits Agency (if not used for evidence of address)
  • Inland Revenue Tax Notice, e.g. notice of coding (but not a P45 or P60)
In case we need to verify a "Current Address” we require ONE of the following documents which shows your name and address:
  • A recent Utility bill (up to 3 months old) (e.g. gas/electricity/water/phone but NOT mobile phone)
  • Local authority/council tax bill (valid for the current year)
  • Current UK photo-card Driving Licence (if not used for evidence of name)
  • Current full UK Driving Licence (old version but not old style provisional licences) (if not used for evidence of name)
  • Benefit book or original notification letter from Benefits Agency (if not used for evidence of name)
  • Recent bank, building society or credit card statement or passbook containing address
  • The most recent mortgage statement from a recognised lender
  • Local council rent card or tenancy agreement
  • Inland Revenue correspondence (if Inland Revenue notice not used for evidence of name)
  • NHS medical card
  • Motor insurance certificate (NB only if address is stated)
  • Vehicle Registration Certificate (V5C)
  • Private tenancy agreement